Error Message: Runtime Error '-2147352560(80020010)':Automation Error

ID: Q249388

The information in this article applies to:

Microsoft Site Server version 3.0
Microsoft Windows NT version 4.0 Option Pack

SYMPTOMS

After you upgrade to Windows NT 4.0 Service Pack 6 or Service Pack 6a, if you try to open Site Server 3.0 Usage Import or Site Server Express Usage Import, the following error message occurs:

runtime error '-2147352560(80020010)':automation error

RESOLUTION

For Site Server 3.0 Usage Import

To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q219292 How to Obtain the Latest Site Server 3.0 Service Pack

For Site Server Express

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


 Date      Time    Version      Size    File name     Platform
 -------------------------------------------------------------
 01/07/2000  18:44                   928  EULA.TXT
 01/07/2000  17:15  7.0.0.90   2,329,600  UIMPORT.EXE     x86
 01/27/1999  13:02                62,544  UPDATE.EXE      x86
 01/07/2000  18:48                 1,694  UPDATE.INF
 01/07/2000  17:16  7.0.0.90   2,891,264  UIMPORT.EXE    Alpha
 01/27/1999  13:56                80,144  UPDATE.EXE     Alpha

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: -2147352560 2147352560 80020010

Keywords :
Version : winnt:3.0
Platform : winnt
Issue type : kbbug