XWEB: Microsoft Site Server Search Doesn't Find all PDF or HTML Files

ID: Q250590

The information in this article applies to:

Microsoft Site Server version 3.0

SYMPTOMS

Performing a search with Microsoft Site Server Search may not return the expected results. The HTML filter supplied by Microsoft may not correctly return e-mail messages containing HTML attachments. The same problem has been noticed with PDF attachments using a third party provided filter.

CAUSE

The component of Site Server Search used to query inside the attachments of e-mail messages is not correctly recognizing the filter needed to perform the search. Since the filter is not loaded to search this content, the messages are not included in the search results.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   11/12/99  10:57am   124,176    exchci.dll    5.5.2651.68       x86
   11/12/99  10:56am   193,808    exchci.dll    5.5.2651.68       alpha

STATUS

Microsoft has confirmed this to be a problem in Site Server 3.0.

Additional query words: email sp4 sp exchange

Keywords :
Version : winnt:3.0
Platform : winnt
Issue type : kbbug