SMS: WUSER GP Faults with Compaq Qvision Adapter

ID: Q128613

The information in this article applies to:

Microsoft Systems Management Server version 1.0

SYMPTOMS

When you use the Remote Control Applet (WUSER.EXE) to remotely control a 16- bit Windows client, the following error appears:

WUSER2 caused a general protection fault in module IDIS_LM.DLL at 0005:0dd0

This GP-fault occurs when the client workstation has Compaq Qvision Windows driver CPQLQV04.DRV and is using 640x480 16 colors 16 dot fonts.

WORKAROUND

Change the Qvision driver resolution from 16 colors to 256 colors or use the Standard VGA driver instead of the Qvision driver.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1.

Additional query words: prodsms sms

Keywords : kb3rdparty kbnetwork kbbug1.00 smsgeneral kbfix1.10
Version : winnt:1.0
Platform : winnt
Issue type :