The information in this article applies to:
SYMPTOMSWhen you attempt to remote control a Windows for Workgroups client that is set to use 256 colors, the following error appears:
WORKAROUNDTo work around this problem, change the video setting on the client so it use 16 colors. STATUSMicrosoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem was corrected in the latest US Service Pack for Systems Management Server. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsmms remote control wfw wfwg 25 helpdesk sms
Keywords : kbnetwork kbbug1.00 smsremtshoot kbbug1.10 kbfix1.10.sp1 |
Last Reviewed: December 14, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |