SMS Remote Control Fails on AST Manhattan Pentium

ID: Q130900

The information in this article applies to:

Microsoft Systems Management Server version 1.0

SUMMARY

If you remove Remote Control for the second time from a Windows for Workgroups 3.11 client using a 3COM 3C503 or 3C509 network interface card (NIC), the following error message may appear:

An application error has occurred and an application error log is being generated.

exe\SMS.DBG (pid=33)
Exception: access violation (0xc0000005), Address <Hex address>

This problem occurs when Systems Management Server is installed on an AST Manhattan Pentium computer with 64 megabytes of RAM.

To work around this problem, do one of the following:

Use another supported NIC on the Windows for Workgroups client.

On the Systems Management Server, reduce the RAM to 16 MB.

Additional query words: prodsms sms mb

Keywords : kbnetwork smsgeneral
Version : winnt:1.0
Platform : winnt
Issue type : kbprb