The information in this article applies to:
SYMPTOMSWhen you use hot keys during remote control of a client from Systems Management Server Administrator, the hot keys do not work on the client. CAUSESystems Management Server Administrator is not passing the hot keys along to the remote control client. RESOLUTION
Upgrade to Systems Management Server version 1.1.
STATUSMicrosoft has confirmed this to be a problem in Systems Management Server version 1.0. This problem has been corrected in Systems Management Server version 1.1. MORE INFORMATIONPassing Regular Keystrokes to a ClientWhen the Quick Windows Viewer window is active, your keystrokes are passed to the client computer running Windows versions 3.1 or 3.11. The client processes these keystrokes as if you are typing them on the client's keyboard.Passing System Keystrokes to a ClientTo allow system keystrokes to be passed through to the remote control client, choose the System Key Pass Through option in the control parameters. By default, the following keystrokes are not passed:
For more information on Remote Control, see the section titled Remote Troubleshooting Utilities in the Systems Management Server Administrators Guide, chapter 15. Additional query words: prodsms sms
Keywords : kbnetwork kbbug1.00 smsadmin smsremtshoot kbfix1.10 |
Last Reviewed: September 7, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |