Server Manager and User Manager for Domains Do Not Run in Systems Management Server Administrator

ID: Q135126

The information in this article applies to:

Microsoft Systems Management Server versions 1.1, 1.2
Microsoft Windows NT Workstation versions 3.5, 3.51

SYMPTOMS

On your computer running Windows NT Workstation, if you attempt to start the Windows NT administrative tools Server Manager and User Manager for Domains from within the Systems Management Server Administrator, the following error message appears:

Unable to start the administrative_tool. SMS either cannot connect to the remote machine or the administrative_tool is not in your path.

where administrative_tool is either Server Manager or User Manager for Domains, depending on which program you attempt to start.

Other Windows NT administrative tools operate properly when started within Systems Management Server Administrator.

CAUSE

The program files for Server Manager (Srvmgr.exe) and for User Manager for Domains (Usrmgr.exe) do not exist on your computer.

WORKAROUND

To work around this problem, copy the following program and help files to your %SystemRoot%\System32 subfolder:

Usrmgr.exe

Usrmgr.hlp (User Manager for Domains help file)

Srvmgr.exe

Srvmgr.hlp (Server Manager help file)

NOTE: You can obtain these files from the following sources:

A computer running Windows NT Server.

The Windows NT Server CD-ROM (NOTE: Files are in compressed format and need to be expanded before you can run the programs).

The Windows NT 3.5 Resource Kit CD-ROM.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms srvtools usrmgr srvmgr reskit

Keywords : kbinterop ntui ntutil kbbug1.10
Version : winnt:1.1,1.2,3.5,3.51
Platform : winnt
Issue type :