Remotely Viewing SMS Event Logs Using Windows NT Event Viewer

• Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SYMPTOMS

When you attempt to remotely view the event log of a Systems Management Server site server using the Windows NT Event Viewer, the following description appears for an Systems Management Server Application event:

The description for Event ID <event number> in Source (SMS) could not be found. It contains the following insertion string(s): <Strings vary for each Event ID number>.

CAUSE

This problem occurs because your Windows NT computer does not have the Systems Management Server message DLL (SMSERROR.DLL) file, that is required to translate Systems Management Server events. This file is installed and registered in the registry by default on the Systems Management Server site server and workstations that have Systems Management Server Admin installed.

RESOLUTION

To correct this problem:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

1. Copy SMSERROR.DLL from the \SMS\SITE.SRV\<platform>.BIN\<language> directory of the Systems Management Server site server to your %SystemRoot%\SYSTEM32 directory.
   
   NOTE: <platform> is your Windows NT system platform (for example: X86, MIPS or Alpha). <language> is the language specific number (for example: 00000409 for English/US).



2. Run Registry Editor (REGEDT32.EXE).



3. From the HKEY_LOCAL_MACHINE subtree, go to the following subkey:




      \SYSTEM\CurrentControlSet\Services\EventLog\Application 

4. From the Edit menu, choose Add Key and enter SMS for the Key name.



5. Select the SMS key. Add the following and choose OK:




      Value Name: EventMessageFile
      Data Type : REG_SZ
      String    : %SystemRoot%\SYSTEM32\SMSERROR.DLL 

6. Select the SMS key. Add the following and choose OK:




      Value Name: TypesSupported
      Data Type : REG_DWORD
      Data      : 7
      Radix     : Hex 

7. Quit Registry Editor.



8. Shutdown and restart Windows NT.



9. Run Event Viewer again.

Additional query words: prodsms

Keywords : kbnetwork ntconfig ntutil smsgeneral
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type :