How to Manually Remove Systems Management Server

ID: Q139627

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SUMMARY

If you lose the Systems Management Server database or remove it using SQL Administrator, you will not be able to deinstall Systems Management Server or install another version of Systems Management Server using the SMS Setup Utility. You must manually remove the previous version before you can proceed.

MORE INFORMATION

To remove the previous installation of Systems Management Server:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

Make sure all of the SMS services have been stopped. To do this, go to Control Panel Services and stop the following:

SMS_EXECUTIVE
SMS_HIERARCHY_MANAGER
SMS_INVENTORY_AGENT_NT
SMS_PACKAGE_COMMAND_MANAGER_NT
SMS_SITE_CONFIG_MANAGER

Run the Registry Editor (REGEDT32.EXE).

From the HKEY_LOCAL_MACHINE subtree go to the following keys:


   \SYSTEM\CurrentControlSet\Services\SMS_EXECUTIVE
   \SYSTEM\CurrentControlSet\Services\SMS_HIERARCHY_MANAGER
   \SYSTEM\CurrentControlSet\Services\SMS_INVENTORY_AGENT_NT
   \SYSTEM\CurrentControlSet\Services\SMS_PACKAGE_COMMAND_MANAGER_NT
   \SYSTEM\CurrentControlSet\Services\SMS_SITE_CONFIG_MANAGER
   \SOFTWARE\Microsoft\SMS
   \SYSTEM\CurrentControlSet\Services\WUSER32

Select a key.

From the Edit menu, choose Delete.

Choose Yes to confirm the deletion of the key.

Repeat steps a through c for each of the keys above.

Delete the SMS directory tree from the drive where SMS is installed.

Delete all SCMAN.* files in the root directory of the drive where SMS is installed.

Delete all SMS*.* files from the root of the boot drive (Drive C).

Reinstall Systems Management Server.

NOTE: Steps 5 and 6 are not necessary to allow you to reinstall Systems Management Server. However, these steps ensures that all traces of SMS have been removed.

Additional query words: prodsms

Keywords : kbnetwork smsgeneral
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type : kbhowto