Creating a SMSSAFE.TMP To Bypass Specific Hardware Detection

ID: Q139908

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SUMMARY

When troubleshooting a hardware inventory problem, it might be necessary to disable portions of the hardware detection during the SMS inventory on the client. This can be accomplished by manually creating a SMSSAFE.TMP file.

MORE INFORMATION

When the Inventory Agent runs, it creates a SMSSAFE.TMP file to keep track of any hardware failures. This file is stored in the \MS\SMS\DATA directory for SMS 1.1 and 1.2 clients and in the <SMS> root directory for SMS 1.0 clients.

Any failed hardware tests are written into this file while the Inventory Agent scans the hardware. Then next time the Inventory Agent performs hardware inventory, it will write any failures recorded in the SMSSAFE.TMP file to the SMS.INI file in the [WorkstationStatus] section, using the FailedHardwareChecks keyword.

After moving the failed tests to the SMS.INI file, the SMSSAFE.TMP file is deleted. When the inventory continues to run it will detect the failed tests in the SMS.INI file and skip failed hardware tests.

To create a SMSSAFE.TMP file, use a text editor, such as Notepad, and add valid entries of hardware devices or parameters you want the hardware detection to bypass (listed below). For example, if you want to bypass the mouse detection, enter the following in the SMSSAFE.TMP file:


   MouseInfo=CRASHED

The following are valid entries for SMSSAFE.TMP (or FailedHardwareChecks):

Note: The items below are not listed in the same order that the inventory agent performs them.

BanyanVines
BiosInfo
CMOSMemory
CommPorts
ComputerConfig
ComputerName
ConventionalMemory
DeviceInfo
Disks
Dma
DPMIMemory
Drive<X>
EMMMemory
EMMMemoryInfo
ExtendedMemory
GamePorts
IRQInfo
Keyboard
Lanman
LanmanInfo
LanManNetcardInfo
Lantastic
LantasticInfo
MouseInfo
MSNet
NetBios
Novell
NovellInfo
NovellNetcardInfo
PrinterPorts
TSRInfo
VCPIMemory
Video
WolverineInfo
XMSMemory

When a failed hardware component is fixed or replaced, remove the appropriate FailedHardwareChecks entry from the [WorkstationStatus] section in SMS.INI and remove the SMSSAFE.TMP file (if it only referenced one component). Start the client computer again and run the Inventory Agent to have the component reinventoried.

Additional query words: prodsms

Keywords : kbnetwork smsinv
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type :