Font, Cursor, and Redraw Problems with Adobe Type Manager

• Microsoft Systems Management Server versions 1.0, 1.1

SYMPTOMS

Remote control of a Windows or Windows for Workgroups client with Adobe Type Manager installed causes one of the following two behaviors:

• If ATM is enabled, menu and window fonts do not appear in the Quick Viewer window.



• If ATM is disabled, screen redraws are not correct, most icons are not displayed, or the cursor is split in half (with a white space), and each half appears in mirror image.

CAUSE

The ATM install replaces System.drv with Atmsys.drv in the [BOOT] section of the System.ini. It also adds the following line:

   atm.system.drv=system.drv 

RESOLUTION

If the following changes are added to the System.ini [BOOT] section, both problems are resolved.

   ;system.drv=atmsys.drv
   system.drv=system.drv
   ;atm.system.drv=system.drv 

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords : kbnetwork smsremtshoot kbfix1.20
Version : winnt:1.0,1.1
Platform : winnt
Issue type :