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SYMPTOMSIf you are using a 16-bit Windows client and running a shared application such as Microsoft Word or Excel, and you close the application and immediately log off without exiting Windows, you may after a short time receive the following error message from Program Group Control: The message is incorrect because there are no shared applications running. CAUSEEvery 60 seconds, Program Group Control checks on the status of the shared applications. It goes down its Task List incrementing a variable for each running application and checking to see if that application is still running. If the application is not running, Program Group Control removes it from its Task List but does not decrement the variable. Therefore, the count it keeps of running applications is incorrect for the first check after an application has been closed. The count is corrected on the second check, 60 seconds later. WORKAROUNDWait at least one minute after closing the last open shared application before logging off, if you do not intend to exit Windows. STATUS
Microsoft has confirmed this to be a problem in Systems Management Server Additional query words: prodsms sharedapp network error message
Keywords : kbnetwork kbbug1.10 kbfix1.20 smspgc |
Last Reviewed: December 17, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |