No Helpdesk Template under SMS Security Manager

ID: Q151252

The information in this article applies to:

Microsoft Systems Management Server version 1.1

SYMPTOMS

The SMS Security Manager Online help and the SMS printed documentation state that there is a "helpdesk" template. But when "templates" are selected, there is no "helpdesk" template available.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server Version 1.1 Documentation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms

Keywords : kbnetwork smsdocerr
Version : winnt:1.1
Platform : winnt
Issue type :