Despooler Uses More Bytes After Move to a Helper Server

ID: Q153247

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1

SYMPTOMS

After moving the Despooler service on to a helper server, approximately every five minutes the number of both paged and non-paged bytes used by the SMS Executive (Smsexec.exe) increases by one.

CAUSE

When Smsexec.exe goes through the thread list and finds the internal registry key of the SMS_DESPOOLER = NULL, it adds 192 bytes every minute to both the system pool non-paged and paged bytes. The actual smsexec.log message is as follows:


~Going through the thread list...   $$<SMS_EXECUTIVE><Sat Dec 02 15:16:59
1995~><thread=D5>
~Internal registry key is NULL for thread SMS_DESPOOLER
$$<SMS_EXECUTIVE><Sat Dec 02 15:16:59 1995~><thread=D5>

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords : kbnetwork smsdespooler smssetup smsgeneral kbbug1.10 kbfix1.20
Version : winnt:1.0,1.1
Platform : winnt
Issue type :