Font Display/Screen Redraw Problems w/ WUSER on Compaq Qvision

ID: Q153518

The information in this article applies to:

Microsoft Systems Management Server versions 1.1, 1.2

SYMPTOMS

On a Windows 95 system with an older Compaq Qvision video card, running the Remote Control tool (Wuser.exe) can cause font display and screen redraw problems. Text in menus is not displayed correctly and when applications are minimized, garbage is left on the screen.

These problems occur at higher resolutions and color depths. Standard VGA resolution 640x480 16 colors works correctly.

WORKAROUND

The current workaround is to use 640x480 16 colors video resolution.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: helpdesk usertsr useripx diagnostics win95 wfw prodsms

Keywords : smsremtshoot
Version : winnt:1.1,1.2
Platform : winnt
Issue type :