Too Many NAKs” Error When Remote Controlling a NetWare Client

ID: Q153634

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1

SYMPTOMS

When you remote control a NetWare client computer, the following error message appears on the Remote Control agent:

Too many NAKs - terminating

When you click OK on the client computer, the Systems Management Server's Quick Viewer window appears white in color with the following error message:

The remote computer has entered a video mode that is only supported by the Remote Control Agent. The Remote Control Agent is not currently running on the Remote Computer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2

Additional query words: prodsms naks remote control

Keywords : kbnetwork smsremtshoot kbbug1.10 kbfix1.20
Version : winnt:1.0,1.1
Platform : winnt
Issue type :