SMS: Internet Explorer GP Faults When Being Remote Controlled

ID: Q153662

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1

SYMPTOMS

When you run the Microsoft Internet Explorer to view a web site within a remote control session, the following error message appears on the client computer using a Cirrus video driver:

IExplore caused a General Protection Fault in module IDIS_LM.DLL at <address>

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms explorer internet remote control

Keywords : kbnetwork smsremtshoot kbbug1.10 kbfix1.20
Version : winnt:1.0,1.1
Platform : winnt
Issue type :