SMS: Wuser2.exe GPF When Using Hurricane VMM

ID: Q154503

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SYMPTOMS

When you are using the Hurricane virtual memory manager (VMM) and you attempt to remotely control a Systems Management Server client, the following error message appears:

WUSER2 caused a General Protection Fault in module IDIS_LM.DLL

CAUSE

Hurricane is a virtual memory manager that performs GDI object mapping in a manner incompatible with the remote control functionality of Systems Management Server.

WORKAROUND

To remove GDI Object Mapping, edit the Hurricane.ini file found in the Hurricane directory and turn off GDIObjectMapping by adding the following entry:


   [Heap Expander]
   GDIObjectMapping=OFF

MORE INFORMATION

Hurricane version 2.1 is manufactured by Helix Software, a vendor independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodsms

Keywords : kb3rdparty smsremtshoot
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type :