SMS: Remote Control Redraw Problems with Diamond Video Card

ID: Q156523

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SYMPTOMS

Remote control sessions get established without problem, but almost immediately afterwards, redraw problems begin in the QuickViewer. After you click buttons or icons, QuickViewer fails to refresh correctly.

These symptoms are not exhibited on the client's screen.

This problem has been found when using the Diamond Stealth64 S3-968 version 4.02.325 display driver for Windows 95.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. This problem was corrected in the latest Microsoft Systems Management Server 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: diagnostics helpdesk usertsr win95

Keywords : kbnetwork smsadmin smsremtshoot kbfix1.20.sp3
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type :