SMS: Remote Control Causes Windows Client to Restart

ID: Q157814

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

On IBM PS/2 computers equipped with Madge and IBM Token Ring cards running Windows 3.11 in a NetWare environment, the client will restart as soon as an SMS Remote Control session is initiated. This problem occurs with various client software configurations and ODI/VLM version levels.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.2. This problem has been corrected in the latest U.S. Service Pack for Systems Management Server version 1.2. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK

Additional query words: prodsms NW novell

Keywords : kbnetwork smsadmin smsremtshoot kbbug1.20 kbfix1.20.sp1
Version : winnt:1.2
Platform : winnt
Issue type :