SMS: Client Error: "Cannot Load C:\Windows\Vuser.386"

ID: Q161411

The information in this article applies to:

Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SUMMARY

When starting Windows after having installed the Systems Management Server client on a computer running Windows for Workgroups or Windows 95, the following errors may appear:

Cannot load C:\Windows\Vuser.386
User.com running version 5 should be version 4

Further investigation may reveal the following:

Vuser.386 exists in the Windows\System directory.

There are two entries for Vuser in the System.ini file.

Wuser is in the Startup group.

MORE INFORMATION

The Intel LANDesk(R) Management Suite Remote Control is installed, either fully or in part, on the client. LANDesk installs Vuser.386 in the Windows\System directory. Systems Management Server installs Vuser.386 in the Windows directory. The client cannot run both versions of Vuser.386 at the same time.

WORKAROUND

To work around this problem, remove the LANDesk client, as described in the LANDesk documentation.

Additional query words: prodsms LAN desk

Keywords : kb3rdparty kbenv kbnetwork smsremtshoot smssetup
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type :