SMS Site to Site Communication May Lock Out Service Account
ID: Q163747
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The information in this article applies to:
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Microsoft Systems Management Server version 1.2
SYMPTOMS
When a child site attempts to communicate with its parent site, it
incorrectly tries to use the Systems Management Server service account
before using the LAN sender account, which may be different.
The following situation may cause the child site to actually disable the
Systems Management Server service account being used by the parent site:
- The parent site exists in domain A and the child site is in domain B;
there are no trust relationships.
- The Systems Management Server service account has the same name but
different passwords in each domain.
- When the child site tries to communicate with the parent site by
connecting to the parent site's SMS_SITE share, it attempts to connect
with its Systems Management Server service account.
- If the "Account Lockout" option is enabled in domain A, this may result
in the Systems Management Server service account in domain A being
disabled. This would essentially cripple the parent site.
WORKAROUND
To work around this problem, do any one of the following:
- Use Systems Management Server service accounts that do not have the same
name. Or, if the service accounts need to have the same name, make
certain that the passwords match.
- Disable the "Account Lockout" option in the Account (under User Manager,
go to Policies, and then Account).
- Create a trust relationship so that the parent site's domain trusts the
child site's domain.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2.
A supported fix is now available, but is not fully regression-tested and
should be applied only to systems experiencing this specific problem.
Unless you are severely impacted by this specific problem, Microsoft
recommends that you wait for the next Service Pack that contains this fix.
Contact Microsoft Technical Support for more information.
Additional query words:
prodsms
Keywords : kbnetwork kbbug1.20 kbfix1.20.sp2 smssenders
Version : winnt:1.2
Platform : winnt
Issue type : kbbug