SMS: Installation of Keyboard Driver Does Not Prompt for Restart

ID: Q164567

The information in this article applies to:

Microsoft Systems Management Server, version 1.2 Service Pack 1

SYMPTOMS

The Client Configuration Manager service does not prompt a client computer running Windows NT to restart in order for the updates to the Systems Management Server Remote Control Keyboard Driver to take effect.

Changes to the Systems Management Server Remote Control Keyboard Driver service (kbstuff.sys) have made it a boot-time driver. For the service to work properly, you must restart the client computer running Windows NT.

WORKAROUND

After either applying Systems Management Server 1.2 Service Pack 1 or manually updating the Systems Management Server Remote Control Keyboard Driver, shut down and restart the computer running Windows NT.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem was corrected in the latest Microsoft Systems Management Server version 1.2 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms kbstuff sp1

Keywords : kbnetwork smssetup kbbug1.20 kbfix1.20.sp2
Version :
Platform : WINDOWS
Issue type : kbbug