SMS: Incorrect Remote Control Permissions Dialog Box

ID: Q166837

The information in this article applies to:
  • Microsoft Systems Management Server version 1.2

SYMPTOMS

When a remote control session is established by a user whose user name contains a space, as in "FirstName LastName," the Remote Control Permissions dialog box on the system being remote controlled will display the either of the following:

  • Will you allow "FirstName" to LastName?


    • -or-

  • Will you allow "FirstName" to ?? Unknown prompt from server?


The message that should be displayed is
Will you allow "FirstName LastName" to Remote Control your machine?
where "FirstName LastName" is the Windows NT User Name of the account that is attempting remote control.

A user logged on with a User Name of one word who has a Full Name of two words with a space, will also produce the same error on the client computer.


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.


MORE INFORMATION

The Remote Control Permissions dialog box on the client displays correctly and completely if the Remote Controlling user's name is only one word.

Additional query words: prodsms rc

Keywords : kbnetwork smsremtshoot kbbug1.20
Version : winnt:1.2
Platform : winnt
Issue type : kbbug


Last Reviewed: December 15, 1999
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