SMS: Remote Control Stops Win95 Client Using STB Lightspeed

ID: Q166876


The information in this article applies to:
  • Microsoft Systems Management Server version 1.2


SYMPTOMS

When you try to load the remote control agent on a computer running Windows 95 with an STB Lightspeed 128 graphics card and STB drivers (without Vision 95, STB's graphics manager), the screen blacks out and the monitor goes into power save mode. You must restart the system to recover.

With Vision 95 loaded, the failure occurs when you exit the remote control agent.


WORKAROUND

To work around this problem, use the Tseng ET-4000 driver with the STB card.


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms black lock lock-up hang hung freeze

Keywords : kb3rdparty kbnetwork smsremtshoot
Version : 1.2
Platform : WINDOWS
Issue type :


Last Reviewed: September 8, 1999
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