SMS: Program Group Control Causes Intermittent Dr. Watson Errors

ID: Q182052

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

If clients are running Program Group Control (PGC) and have several shared applications within a shared group, it is possible that the client will see Dr. Watson errors when it starts up. The error is 0xc0000005.

CAUSE

The cause is in the memory allocation within the Icon count routines.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

WORKAROUND

To work around this problem, obtain the hotfix mentioned in the STATUS section of this article.

Additional query words: prodsms boot boots startup

Keywords : kbfix1.20.sp4 kbbug1.20 smspgc
Version : winnt:1.2
Platform : winnt
Issue type : kbbug