SMS: Secondary Sites Are No Longer Active

• Microsoft Systems Management Server versions 1.0, 1.1, 1.2

SYMPTOMS

After reinstalling Windows NT on a Systems Management Server secondary site, the site is reduced to having no Systems Management Server services or shares.

WORKAROUND

To work around this problem, reinstall the secondary site. To do this and ensure that the site is installed correctly and that the users are inconvenienced as little as possible, perform the following steps:

NOTE: After performing these steps, the Systems Management Server client will be "verified" in the same fashion that occurs when a Systems Management Server service pack is applied. This will occur with the execution of the Systems Management Server login script (SMSLS) or Runsms.bat files.

Also note that the instructions below will also remove workstation packages from the users' Package Command Manager (PCM) application. This occurs because the PCM instruction files will be deleted. If necessary, resend these packages with new jobs. In addition, Systems Management Server shared network applications that require a "one-time" installation will again prompt the users for the one-time installation; if Program Group Control (PGC) is not used, this can be ignored.

To rebuild a secondary site, perform the following steps:

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

1. Look in the SMS\Logon.srv\SMSID directory on each Systems Management Server logon server (including the secondary site itself), and record the name of the .uid file.
   
   Also record the value of the following registry entry:

   
         HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Components
         \SMS_Maintenance_Manager\Next SMS Unique ID 

   NOTE: The preceding registry entry has been wrapped for readability.



2. Stop all SMS SERVER services on the secondary site server and logon servers, if necessary.



3. Delete all SMS shares (for example, SMS_SHR, SMS_SHRx, and so on) from each server. It is not necessary to delete the SMS_PKGx share or shares used by shared network (PGC) applications.



4. Delete the SMS directory structure on each server.



5. Delete the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS registry key from the same server or servers.



6. At the primary site, use the PREINST /DELSITE command to delete the secondary site from the Systems Management Server hierarchy (in the database).
   
   NOTE: This action will temporarily strand the client inventory that appears under the secondary site in the Systems Management Server database. It also possible that an error message will occur when viewing the Sites window in the Systems Management Server Administrator program; this is normal. After the site is successfully re-created, the client inventory will reappear and the error messages will stop occurring.



7. Re-create the secondary site using the same sitecode as before.
   
   NOTE: It is very important that you use the same sitecode.



8. Add the logon server back to the secondary site's Site Properties Domains, if necessary.



9. Rename the .uid files on each server (using the information you recorded in step 1 of this procedure).



10. Examine the "Next SMS Unique ID" value in the registry of the secondary site. If necessary, change this value to the value recorded in step 1 above. This value will be the next SMSID range that will be assigned to a logon server managed by this site server.

MORE INFORMATION

Other problems that could also result in a situation where the secondary site needs to be reinstalled include a corrupted registry or a large number of missing files.

Additional query words: prodsms code

Keywords : smssetup
Version : winnt:1.0,1.1,1.2
Platform : winnt
Issue type : kbprb