SMS: Unable to Inventory Software with Year 2000

ID: Q188061

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

When you try to inventory software, you are unable to query files with a file date of year 2000. The Systems Management Server Administrator program allows you to select a date in the year 2000 in the File Date dialog box, but after clicking OK, the DATE property is not recorded.

For this problem to occur, the file date must have a value between 1/1/00 and 12/31/00. Requesting a file with a date value outside that range works correctly.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. To resolve this problem immediately, contact Microsoft Technical Support to obtain the fix. If you are not severely impacted by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

For a complete list of Microsoft Technical Support phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

This fix should have the following file attributes:


   Date     Time    Size    File Name Platform
   -------------------------------------------

   7/3/98  4:37pm   369KB   BASE3.DLL  Intel
   7/3/98  4:25pm   625KB   BASE3.DLL  Alpha

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support. For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):


   S E R V P A C K

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

For more information about how Microsoft products are affected by year 2000 (Y2K) issues, please see the following Microsoft World Wide Web site:

http://www.microsoft.com/year2000/

To install the hotfix, perform the following steps on the Systems Management Server site server and all workstations where the Systems Management Server Administrator is installed:

Close the Systems Management Server Administrator Console.

Stop the following Systems Management Server Services on the site server:
```
SMS_EXECUTIVE
   SMS_HIERARCHY_MANAGER
   SMS_SITE_CONFIG_MANAGER 
```

Replace the Base3.dll file in the SMS_root_directory\Site.srv\x86.bin directory on the site server or in the Systems Management Server Administrator installation directory on a standalone administrator computer.

Restart the Systems Management Server Administrator Console.

Restart the Systems Management Server Services stopped in step 2.

You can also install the hotfix files on a site server by running Hotfix.exe with the hotfix files and the provided Hotfix.ini file for your platform after you stop the required services.

Additional query words: prodsms Y2K KB2000 kbbug1.20 smsadmin smsaudit smsinv kbfix1.20.sp4

Keywords : kb2000 kbSMS120 kbSMS120sp4fix kbSMS120bug kbAudit kbInventory
Version : winnt:1.2
Platform : winnt
Issue type : kbbug