SMS: PCMSVC32 Gets an Access Violation If Package Command Line Contains a Drive Letter

ID: Q193224

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

If the Systems Management Server 1.2 Service Pack 4 version of the Package Command Manager (PCM) service, PCMSVC32, attempts to run a job that specifies a command line containing a drive letter, an access violation (AV) will occur.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date      Time        Size    File name      Platform
   -----------------------------------------------------
   9/24/98   1:54pm      265,712 Pcmsvc32.exe   (Intel)
   9/24/98   1:53pm      794,384 Pcmsvc32.exe   (Alpha)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

Replace the Pcmsvc32.exe file in the <SMS_root_directory>\Site.srv\<platform>.bin directory with the hotfixed version.

A site reset is required for the updated file to be copied to all servers managed by the Site Configuration Manager. Windows NT Workstations running PCMSVC32 must also be updated accordingly.

Additional query words: prodsms pcmsvc

Keywords : kbbug1.20 smspcm
Version : winnt:1.2
Platform : winnt
Issue type : kbbug