SMS: No System BIOS Information Returned on IBM OS/2 Clients

ID: Q195701

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

Invos2.exe does not report any System BIOS information for IBM OS/2 clients. For 16-bit Windows and Windows NT, the inventory agents report BIOS Manufacturer, BIOS Category and BIOS Release Date.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date       Time               Size    File name   Platform
   ----------------------------------------------------------
   11/11/98   12:43pm            156,645  Invos2.exe (x86)
   10/22/98   05:10pm             14,556 Os2bios.exe (x86)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Managment Server site server:

In the <SMS_root>\Site.srv\Maincfg.box\Client.src\X86.bin directory, replace the Invos2.exe file with the version obtained from the hotfix.

NOTE: You can perform this step automatically by using Hotfix.exe with the provided Hotfix.ini file.

Place the new file Os2bios.exe in the following directory:

<SMS_root>\Site.srv\Maincfg.box\Client.src\X86.bin

Maintenance Manager will replicate these files to the Systems Management Server logon servers on its next work cycle. When the files are updated on the logon servers, run inventory on the OS/2 clients. BIOS information should be reported to the database in the PC BIOS group.

Additional query words: prodsms warp os2 hardware hw

Keywords : kbSMS120 smsinv kbbug1.20
Version : winnt:1.2
Platform : winnt
Issue type : kbbug