SMS: Audit Stops If Certain Entries in Sms.ini Are Blank

ID: Q195823

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

While running Audit, one of the following errors (depending on whether you are running Audit32 or Audit16) is logged and Audit is stopped:

For Audit32

An error has occurred while trying to read the Sms.ini file.

For Audit16

A file error occurred: File read error in SMS.INI file.

CAUSE

The client's Sms.ini file has a blank value for any one or more of the following entries:

NetCardID=
MachineName=
SystemRole=
SystemType=
SiteCode=
SMS Unique ID=
Domain=
LastLoggedUser=

The values from the above entries are used to populate the IDMIF created by Audit.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date       Time        Size    File name    Platform
   ----------------------------------------------------
   11/11/98   3:57pm      188,896  Audit32.exe (Intel)
   11/11/98   3:49pm        5,392 Aud32str.dll (Intel)
   11/11/98   3:56pm      626,960  Audit32.exe (Alpha)
   11/11/98   3:50pm        5,392 Aud32str.dll (Alpha)
   11/11/98   3:59pm      134,556  Audit16.exe (Intel)
   11/11/98   3:47pm        5,440 Auditstr.dll (Intel)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

The updated Audit program will only stop if the Systems Management Server Unique ID, MachineName, SiteCode, or Domain value is blank. With the hotfix, Audit also logs which entry contained a blank value.

To install the hotfix, perform the following steps on the Systems Management Server site server:

Replace the Audit32.exe file in the <SMS_root>\Primsite.srv\Audit\Package\<Platform>.bin directory with the hotfixed version.

Replace the Aud32str.dll file in the <SMS_root>\Primsite.srv\Audit\Package\<Platform>.bin\00000409 directory with the hotfixed version.

Replace the Audit16.exe file in the <SMS_root>\Primsite.srv\Audit\Package\X86.bin directory with the hotfixed version.

Replace the Auditstr.dll file in the <SMS_root>\Primsite.srv\Audit\Package\X86.bin\00000409 directory with the hotfixed version.

Additional query words: prodsms terminate terminates terminated

Keywords : kbSMS120 kbSMS120bug kbbug1.20
Version : winnt:1.2
Platform : winnt
Issue type : kbbug