SMS: Client-Side WUSER Logging for Remote Tools

ID: Q198718

The information in this article applies to:

Microsoft Systems Management Server version 2.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

Information on the client's remote control session can be viewed in Remctrk.log. There is an additional ability to log all WUSER transaction information on the client for remote transactions. This is called WUSER Logging.

WUSER logging is not turned on by default. This can be activated by a registry or, in the case of 16-bit clients, an .ini file modification only. Note: Once started, logging will continue until the process is reversed and it is turned off. Consequently, this will degrade the performance of the client-side agent.

MORE INFORMATION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).
For true 32-bit clients, such as Windows NT using WUSER32 and Windows 95/98 clients using WUSER32, find the registry key to easily update the registry and create a text file on the desktop with any name and a .reg extension. Enter the lines of text exactly as they appear below and include a blank line at the bottom of the file. Save the file and then double-click the file to merge the entries into the registry. To verify the values have been entered correctly into the registry, run REGEDIT by selecting Run from the Start button.


REGEDIT4
[ HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Client\Client Components\Remote Control.]
"EnableRemoteConnect"="N"

Here the value of LogToFile should be formatted as REG_DWORD and set to 1. If the key or value does not exist, create it. In the instance of LogToFile, case and spacing are crucial. To verify the changes have taken effect, search for Wuser32.log.

In the instance of 16-bit clients using WUSER, an entry of "LogToFile=1" will have to be added to Smsrc16.ini, under [Client Components - Remote Control]. Stop, then restart WUSER, and search for the Wuser.log to verify. However, it is important to note that that the next time Client Services performs a full maintenance cycle, the addition to the .ini file of the 16-bit clients will be purged. To prevent this, ensure that SMSMAN16 is not run on this machine while you are logging. You can also do this by disabling logon scripts, although this is a less attractive alternative.

Very detailed information is captured during the logging of each remote session and it is therefore important to note that no passwords or encrypted information is passed or logged. The customer should also be aware that the information provided in the Wuser32.log or the Wuser.log is used specifically for the troubleshooting of connection level and transaction problems.

The logs will overwrite themselves with each stop and start cycle of WUSER32 or WUSER, so if information from the log is required to be kept for troubleshooting, the log must be copied and renamed to preserve the data. The registry entries for the true 32-bit clients are dynamic; therefore, there is no need to stop and restart WUSER32 for the changes to take effect. However, changes to the registry in the Windows 95\98 client are static, and stopping and restarting the agent is required for the changes to take effect.

Additional query words: prodsms rc32

Keywords : kbSMS200
Version : winnt:2.0
Platform : winnt
Issue type : kbinfo