SMS: Setup Uninstall Fails to Clean Up Network Monitor Registry Entries

ID: Q200614

The information in this article applies to:

Microsoft Systems Management Server versions 1.2, 2.0

SUMMARY

When uninstalling Systems Management Server (SMS), Network Monitor registry entries are not removed. The location of the registry entries for Network Monitor was not created by the SMS Setup program; and therefore are not removed during an uninstall.

MORE INFORMATION

The Network Monitor registry entries were created by the operating system.

See the following entries below:


HKEY_CURRENT_USER\Software\Microsoft\Network Monitor
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Cryptography\MachineKeys\NetMon
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\bh
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\nm
HKEY_USERS\S-1-5-21-1175585662-1823761869-378935785-500\Software\Microsoft\Network Monitor

By design, only the System Management Server components that were installed by the Setup program are removed during a uninstall.

Additional query words: prodsms de-install

Keywords : kbbug2.00
Version : winnt:1.2,2.0
Platform : winnt
Issue type : kbinfo