SMSINST: Office 4.3 Uninstall Leaves Files and Folders Behind

ID: Q200620

The information in this article applies to:

Microsoft Systems Management Server Installer versions 1.0, 2.0

SYMPTOMS

After you remove Microsoft Office 4.3, some files or folders may be left on the computer.

CAUSE

All of the Office 4.3 programs can create files after you install the software. These files will not be in the Install.log file and therefore will not be removed when you uninstall the software. Also, any directory containing such files will not be removed.

An example of this would be the Normal.dot and the Winword.opt files that Microsoft Word creates the first time that it is run. Another example is a document that was saved in any of the Office directories.

This behavior is by design to prevent data files from being deleted when you remove the software.

Additional query words: smsinst msoffice prodsms

Keywords : kbSMSInst
Version : WINDOWS:1.0,2.0
Platform : WINDOWS
Issue type : kbprb