SMS: INVOS2 Does Not Report TCP/IP Information

ID: Q207369

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

INVOS2 does not report any TCP/IP information for OS/2 clients. For 16-bit Windows and Windows NT, the inventory agents report IP address, subnet mask, default gateway, and DNS name when available.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Date     Time       Size     File name   Platform
   -----------------------------------------------------------
   11/16/98  2:03pm    157,661  Invos2.exe  (x86)
   10/22/98  5:10pm     14,556  OS2Bios.exe (x86)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server:

In the <SMS_root_directory>\Site.srv\Maincfg.box\Client.src\X86.bin directory on the site server, replace the Invos2.exe file with the version obtained from the hotfix.

Place the new file OS2Bios.exe in the <SMS_root_directory>\Site.srv\Maincfg.box\Client.src\X86.bin directory.

NOTE: You can perform Step 1 automatically by using Hotfix.exe with the provided Hotfix.ini file.

Maintenance Manager will replicate these files out to the Systems Management Server logon servers on its next work cycle. When the files are updated on the logon servers, run inventory on the OS/2 clients. TCP/IP information should be reported to the database in the NETWORK group.

Additional query words: prodsms os2 tcpip os 2 machine domain system

Keywords : kbSMS120 kbInventory
Version : winnt:1.2
Platform : winnt
Issue type : kbbug