SMS: Long File Names Foil Packages Sent to NetWare Points

ID: Q215117

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

Packages containing long file names fail to be distributed to Novell NetWare distribution points that have not been enabled to handle long file names. The status message from Systems Management Server Distribution Manager displays the description of status message 2328 and the following hint:

"Solution: In the SMS Administrator console, verify that SMS Distribution Manager has the necessary rights to copy the package to the distribution point. Also, verify that there is enough free disk space for the destination distribution point to store the package."

The Distmgr.log file shows the error (Win32 error 123) generated when an attempt is made to distribute the package containing a long file name. This log is found on the site server in the <SMS installation drive>\Sms\Logs directory if the SMS_Distribution_Manager thread was enabled to log activities.

NOTE: The entire package can fail to be distributed because of even one too long file name.

CAUSE

The NetWare volume configured to be a distribution point for Systems Management Server was not set up to support long file names. Additional name space support must be added to the NetWare volume.

WORKAROUND

Before installing a NetWare server as a Systems Management Server 2.0 distribution point, ensure that long file name support has been enabled for the volume designated as a distribution point.

For information about how to add the long file name space for NetWare 4.11 servers, see Novell Technical Information Document 2934097: Adding Long Filename Space to Netware 4.11.

For information on adding the OS2 name space for 3.x servers, see Novell Technical Information Document 2929574: Long Filename Support on NW 3.x, 4.x, & 5.x.

Novell technical documents are available at the following Web site: http:\\support.novell.com.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms netware nw distribution server dist swdist32

Keywords : kbSMS200 kbSMS200bug kbbug2.00
Version : winnt:2.0
Platform : winnt
Issue type : kbbug