SMS: SMS_LOGON_SERVER_MANAGER Fails to Enumerate Shares

• Microsoft Systems Management Server version 2.0

SYMPTOMS

In Systems Management Server 2.0, an enumeration failure may cause the target server not to be installed as a logon point. It may also cause the NT_SMS_LOGON_SERVER_MANAGER service to fail and raise an exception. Under some circumstances, this can also cause the SMS_EXECUTIVE service to raise an exception and write a crash log.

If you suspect you are experiencing this problem, enable logging on the NT_LOGON_SERVER_MANAGER service. You will see some of or all of the following errors:

Can't determine file system for share [sharename] on server [servername]; GetVolumeInformation GetLastError 21

-or-

NetShareGetInfo 2 on NT server:[servername] share [sharename] return: 2138

-or-

NetShareEnum failure Unable to Enumerate NTLM volumes on server [servername], error=2138

CAUSE

The enumeration of shares on a logon point may fail if the target server has a large number of shares. The number of shares required to see this behavior is not a set number; it depends on the number of shares on the server, the length of the share names, and the length of the path to the shares.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms

Keywords : kbSMS200 kbSMS200bug kbSMS120 kbSMS120bug
Version : winnt:2.0
Platform : winnt
Issue type : kbbug