SMS: Errors in Status Messages 615, 616, 617, 618, 619 and 620.

• Microsoft Systems Management Server version 2.0

SYMPTOMS

When a Systems Management Server version 2.0 server component receives a SQL error from the SQL Server, it logs the error to its log file. The component then reports the SQL error as a status message with an ID ranging from 615 to 620. This depends on whether the error is a "SQL Message" or "SQL Error", and what the "SQL Severity" of the error is.

CAUSE

These status messages are all interpreted as "Informational" when an SQL server problem occurs, therefore Systems Management Server will report these messages as Informational regardless of their severity.

The Systems Management Server (SMS) administrator may not be aware of the problem, as it takes a lot of Informational messages for the component status summary threshold to change the component status to "Warning" or to "Error" in the Systems Management Server Administrator Console.

Status messages 615, 616, 617, 618, 619 and 620 are all interpreted as "Informational" messages by Systems Management Server 2.0.

Microsoft has confirmed this to be a problem in the Systems Management Server version 2.0.

MORE INFORMATION

Status messages 615 and 618 should remain Informational.
Status messages 616 and 619 should be listed as Warnings.
Status messages 617 and 620 should be listed as Errors.

Additional query words: prodsms kbstasum

Keywords : kbSMS200
Version : winnt:2.0
Platform : winnt
Issue type : kbprb