SMS: APM Detects Non-Zero Exit Code as a Failed Advertisement

• Microsoft Systems Management Server versions 1.2, 2.0

SYMPTOMS

When a Systems Management Server 2.0 client runs an advertisement that returns a non-zero exit code, the Available Program Manager (APM) reports that the advertisement failed. Under these conditions, the client will also not be restarted even though the Program Properties specify that Systems Management Server will restart the computer.

This will happen even if the installation program creates a status MIF stating "Success".

CAUSE

This problem occurs because APM considered any non-zero exit code to be a failed install, even if the installation status MIF stated success.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server 2.0.

MORE INFORMATION

The updated APM will now read the status MIF created by the installation to determine whether or not the process was successful. If the status MIF created by your installation states success, APM will report that the Advertisement was successful and restart the client if the program properties are set for it to do so.

You can determine the version of APM that your clients are using by doing either of the following:

• On your site server, open the Compver.ini file in the SMS\Inboxes\Clicomp.src\Smsapm32 directory. If this file lists a version 2.00.1239.0003 or later, you do not need the fix.
  
  -or-



• On the Systems Management Server client, double-click the Systems Management icon in Control Panel and then click the Components tab. If the version number of the Available Programs Manager is 2.00.1239.0003 or later you do not need the fix.

Additional query words: prodsms machine reboot reboots rebooted reskit

Keywords : kbSMS200 kbSMS200bug kbSMS120 kbSMS120bug kbAdvertisement
Version : winnt:1.2,2.0
Platform : winnt
Issue type : kbbug