SMS: APM Does Not Execute the Correct Number of Advertisements

• Microsoft Systems Management Server version 2.0

SYMPTOMS

When an advertised program directs Systems Management Server to restart the client, the Available Program Manager (APM) scheduler may fail to detect the shutdown and instead start a new program.

When the shutdown is finally detected, the advertisement is cancelled, and no programs are executed.

When a job is executed, the status or return code is stored in the Ms\Sms\Clicomp\Apa\Data\Complete directory. The executed jobs are stored as text files in this directory with a name composed of the package ID and a numerical extension (index), for example:

F1200007.000

CAUSE

The shutdown event is improperly detected by the APM.

WORKAROUND

To resolve this problem, obtain the latest service pack for Systems Management Server 2.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q236325 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server 2.0. This problem was first corrected in Systems Management Server 2.0 Service Pack Service Pack 1.

MORE INFORMATION

You can determine the version of APM that your clients are using by doing either of the following:

• On your site server, open the Compver.ini file in the Sms\Inboxes\Clicomp.src\Smsapm32 directory. If this file lists version number 2.00.1239.0020 or later, you do not need the fix.



• On the Systems Management Server client, double-click the Systems Management icon in Control Panel and then click the Components tab. If the version number of the Available Programs Manager is 2.00.1239.0020 or later, you do not need the fix.

Additional query words: prodsms

Keywords : kbSMS200 kbSMS200bug kbSMS200fix kbAdvertisement
Version : winnt:2.0
Platform : winnt
Issue type : kbbug