Input Devices Do Not Work After Installing Windows Using SMS 1.2

ID: Q227598

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.
The information in this article applies to:
  • Microsoft Systems Management Server version 1.2


SYMPTOMS

After you install Windows 2000 using Systems Management Server 1.2 and you restart the computer at the end of the installation, the pointing device (mouse) and keyboard may stop functioning.


CAUSE

This issue can occur because of the Kbstuff.sys driver that is installed by Systems Management Server 1.2.


STATUS

This issue does not occur using Systems Management Server 2.0 or later.

Additional query words: trackball pointer glide pad

Keywords : kbhw kbsetup
Version : winnt:1.2
Platform : winnt
Issue type : kbprb


Last Reviewed: September 13, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.