SMS: Long Event to Trap Translator Description Brings Error

ID: Q229927

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

When using the Eventrap.exe tool to translate a Windows NT event, you enter description text longer than 2,048 bytes and the following message appears:

Please enter no more than 2,048 characters.

One common occurrence of this problem involves Microsoft SNA Server event ID 23.

CAUSE

This problems is caused by the method used to create the dialog box for the event text. One of the parameters for this dialog box, which is created by Microsoft Foundation Class, is maximum buffer size. That maximum is currently 2,048 bytes. The hotfix described below changes the maximum buffer size to 16,384 bytes.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server 1.2 SP5 that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time    Version      Size    File name     Platform
   -------------------------------------------------------------
   04/12/99  08:34pm             260,080  EVENTRAP.EXE    Intel
   04/12/99  08:34pm             622,352  EVENTRAP.EXE    Alpha

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: prodsms

Keywords : kbSMS120bug
Version : winnt:1.2
Platform : winnt
Issue type : kbbug