SMS: INVMAC Fails to Report Package During Software Inventory

ID: Q236066

The information in this article applies to:

Microsoft Systems Management Server version 1.2

SYMPTOMS

If multiple instances of a program are on your Macintosh computer, the Invmac.mac file may fail to report the presence of the program during a software inventory.

For example, if you create a software inventory package using the following criteria and multiple instances of the My App file are on the Macintosh client computer, the Invmac.mac file does not report the package if the first My App file it finds does not match the defined criteria.

"My Application 5.0.1" FILE "My App" DATE 6/28/99

CAUSE

This issue occurs because the Invmac.mac file only evaluates the first instance of the file it finds.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:

NOTE: All columns in the table except for File Name are optional.


   Date      Time     Size      File name    Platform
   ---------------------------------------------------
   5/26/99   7:33pm   361,086   Invmac.mac   Macintosh

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

WORKAROUND

To work around this issue, delete all instances of the file except for the one that matches the criteria defined for the software inventory package.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, you must use the Hdecomp.exe program found in the Support folder of the Systems Management Server 1.2 CD-ROM. Expand the file to a user authentication module (UAM) volume, and place it in the \SMS\Site.srv\Maincfg.box\Client.src\Mac.bin folder on each site server. Macintosh clients must run the Systems Management Server Apple script to get the updated Invmac.mac file.

Additional query words: prodsms

Keywords : kbSMS120 kbSMS120bug
Version : winnt:1.2
Platform : winnt
Issue type : kbbug