SMS: Logon Server Manager Performs Too Many Work Cycles

ID: Q240158

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

When you send a netlogon request a computer running Systems Management Server 2.0 may not respond immediately or you may experience unnecessary traffic on the network.

CAUSE

This issue can occur because the Systems Management Server 2.0 Windows NT Logon Server Manager sends the NetServerGetInfo function to all the domain controllers when you change a site control file even if the change to the site control file was not for each domain controller.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English language version of this software update should have the following file attributes or later:


   Date      Time     Version       Size   File name   Platform
   ------------------------------------------------------------
   8/17/99  3:01pm  2.0.1380.1016  169,328 nt_logon.dll  i386
   8/17/99  3:01pm  2.0.1380.1016  298,256 nt_logon.dll  Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This hotfix requires that you install Systems Management Server 2.0 Service Pack 1. To install the hotfix do the following on the Systems Management Server Site Server:

Stop the SMS Site Component Manager and SMS Executive Services.

Replace the Nt_logon.dll file in the sms_root_directory\bin\platform directory with the version obtained from the hotfix, where sms_root_directory is the folder where Windows is installed and platform is the hardware platform of your computer.

Restart the SMS Site Component Manager and SMS Executive Services.

Additional query words: prodsms LSM

Keywords : kbnetwork kbSMS200 kbSMS200bug
Version : winnt:2.0
Platform : winnt
Issue type : kbbug