SMS: Client Install May Not Assign Client to a Site or Install Optional Components

• Microsoft Systems Management Server version 2.0

SYMPTOMS

When you install the base client components in Systems Management Server, the client may not be assigned to a site and optional components my not be installed.

CAUSE

This issue can occur if the client has an IP address of 0.0.0.0 in the Windows NT Network Table.

For example, you can experience this issue if a client uses a modem to connect using Point-to-Point Protocol (PPP) or has PPP installed and selected as the first protocol in the binding order.

WORKAROUND

To work around this issue, use one of the following methods:

1. Remove the hardware or software that created the 0.0.0.0 address.



2. Change the network binding order to make the protocol that registers a valid address the first bound protocol.



3. Add 0.0.0.0 to the Systems Management Server site boundaries so the client can be assigned.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords : kbsetup kbSMS200 kbSMS200bug
Version : winnt:2.0
Platform : winnt
Issue type : kbbug