SMS: MMC Stack Overflow in User Security Wizard

ID: Q241734

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

When using the Systems Management Server User Security Wizard to browse a very large domain, you may receive Microsoft Management Console (MMC) error messages similar to the following examples:

Example 1:

Win32 Exception in MMC Admin UI!

WIN32 Exception : STACK_OVERFLOW
Description : The thread used up its stack.

Entry Point : CComponentDataImp::Command
Operation : Command Line: C:\WINNT\System32\mmc.exe "E:\SMS\bin\i386\sms.msc" "" "" "" "" "" "" "" ""
Trace :
MMF Build Info : SMS 2.0 Beta (1239)

Example 2:

Win32 Exception in MMC Admin UI!

WIN32 Exception : STACK_OVERFLOW
Description : The thread used up its stack.

Entry Point : CWnd::WindowProc
Operation : WM_COMMAND
Command Line: C:\WINNT\System32\mmc.exe "E:\SMS\bin\i386\sms.msc" "" "" "" "" "" "" "" ""
Trace :

MMF Build Info : SMS 2.0 Beta (1239)

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date      Time    Version         Size      File name     Platform
   ------------------------------------------------------------------
   10/25/99 2:07pm   2.0.1380.1048   203,968   Sms_musr.dll   I386
   10/25/99 2:07pm   2.0.1380.1048   403,728   Sms_musr.dll   Alpha

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This hotfix needs to be applied to all workstations and servers that have the SMS Administration console installed. Secondary site servers, by default, do not have the SMS Administration console installed and do not need this hotfix applied unless the Administration console was also installed on that site.

To install the hotfix, use the appropriate method on the Systems Management Server site server.

Method 1: Using the Hotfix Installer

NOTE: You can only use this method on I386-based computers.

Copy the hotfix folder structure to a share on your network. Q241734.exe is a Microsoft Windows Installer file that updates specific files on your site server.

Log on to your site server using an account with administrative privileges.

On the site server, close the Systems Management Server Administrator console.

Run Q241734.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

Quit the Systems Management Server Administrator console and stop the Windows Management service.

Replace the Sms_musr.dll file in the sms_root_directory\bin\platform folder with the version obtained from the hotfix.

At a command prompt, type the following command:

cd sms root dir\bin\platform regsvr32 sms_musr.dll

Restart the Windows Management service and the Systems Management Server Administrator console.

Additional query words: prodsms stack overflow

Keywords : kbMMC kbSecurity kbSMS200 kbSMS200bug
Version : winnt:2.0
Platform : winnt
Issue type : kbbug