SMS: DistMgr Package Removal Does Not Work If Package Share Is Not Empty

ID: Q242490

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

If you distribute multiple packages using a common share and then attempt to issue a removal for any of the packages, Distribution Manager (DistMgr) removes the package successfully but does not succeed when it attempts to delete the common share. This behavior occurs because the share is not empty. The following error is logged in the Distmgr.log file:

The package share directory path is not empty, cannot remove the share name.

DistMgr attempts the share removal process a number of times.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time   Version        Size    File name   Platform
   ---------------------------------------------------------
   9/27/99   1:56am 2.00.1380.1038 230,288 Distmgr.dll i386
   9/27/99   1:56am 2.00.1380.1038 358,672 Distmgr.dll Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

WORKAROUND

To work around this problem, use the common Systems Management Server (SMS) package share, or specify unique share names for each package.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

To install the hotfix, follow these steps on the SMS site server:

Stop the SMS Executive and SMS Site Component Manager services.

Replace the Distmgr.dll file in the Sms_root\Bin\Platform folder with the version obtained from the hotfix.

Restart the SMS Executive and SMS Site Component Manager services.

Additional query words: prodsms distmgr removal

Keywords : kbSMS200 kbSMS200bug kbSoftwareDist
Version : winnt:2.0
Platform : winnt
Issue type : kbbug