SMS: Slow Enumeration of Existing Collections

ID: Q242963

The information in this article applies to:

Microsoft Systems Management Server versions 2.0, 2.0 SP1

SYMPTOMS

You may experience slow enumeration of collections when you are using the Systems Management Server (SMS) Administrator console to view or refresh collections under:


   Systems Management Server
        Site Database (<site code> - <site name>)
           Collection

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time    Version            Size     File name    Platform
   -------------------------------------------------------------------
   09/30/99  03:31p  2.00.1380.1052   4,153,296  Smsprov.dll   i386
   09/30/99  12:40p  2.00.1380.1049     157,680  Sms_ncol.dll  i386
   09/30/99  03:32p  2.00.1380.1052  11,707,664  Smsprov.dll   Alpha
   09/30/99  12:40p  2.00.1380.1049     308,496  Sms_ncol.dll  Alpha

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This hotfix must be installed on the computer that contains the SMS provider, which can be either the SMS site server or the computer serving as the SQL server.

To install the hotfix on i386-based computers:

Log on to your site server (or the computer containing the SMS provider) using an account with administrative privileges.

Close all SMS Administrator consoles.

Use the Services tool in Control Panel to stop Site Component Manager and then Windows Management.

Run the Q242963.exe hotfix file you received. Follow the instructions in the wizard.

Use the Services tool in Control Panel to start Site Component Manager and then Windows Management.

To install the hotfix on Alpha-based computers

Log on to your site server (or the computer containing the SMS provider) using an account with administrative privileges.

Close all SMS Administrator consoles.

Use the Services tool in Control Panel to stop Site Component Manager and then Windows Management.

Copy the Smsprov.dll file to SMS\BIN\Alpha\Smsprov.dll.

Copy the Sms_ncol.dll file to SMS\BIN\Alpha\Sms_ncol.dll.

Use the Services tool in Control Panel to start Site Component Manager and then Windows Management.

Additional query words: prodsms

Keywords : kbSMS120 kbSMS120bug
Version : winnt:2.0,2.0 SP1
Platform : winnt
Issue type : kbbug