SMS: Collection Based on Query May Display Incorrect Results

ID: Q242965

The information in this article applies to:

Microsoft Systems Management Server version 2.0

SYMPTOMS

When you create a collection based on a query, the Administration tool may report the client as:

Assigned = Yes
Client = No

This behavior occurs even if the client is installed and the tool reports "Client = Yes" in the All Systems collection. The result may vary according to the query criteria that you are using.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English-language version of this fix should have the following file attributes or later:


   Date      Time   Version    Size      File name    Platform
   -----------------------------------------------------------
   9/10/99    1:03PM           1,521 KB  Basesvr.dll  x86
   9/10/99    1:03PM           2,320 KB  Basesvr.dll  Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

This hotfix requires that you install Systems Management Server 2.0 Service Pack 1 (SP1). To install the hotfix, follow these steps on the Systems Management Server (SMS) site server:

Stop the SMS Site Component Manager and SMS Executive services.

Stop the Windows Management service.

Replace the Basesvr.dll file in the SMS_root\bin\Platform folder with the version from the hotfix.

Restart the SMS Site Component Manager, SMS Executive, and Windows Management services.

NOTE: You muse re-create the custom queries for this hotfix to work.

Additional query words:

Keywords : kbSMS200 kbSMS200bug kbSMS200fix
Version : winnt:2.0
Platform : winnt
Issue type : kbbug