SMS: Sinvproc Log Error Message: Delete Zero Length File Failed

ID: Q243179

The information in this article applies to:

Microsoft Systems Management Server versions 2.0, 2.0 SP1

SYMPTOMS

The software inventory processor does not delete zero-byte software inventory (.sic, .sid) files. The Sinvproc.log file displays an error message similar to the following example:

WARNING - Delete zero length file V4TY4GF3.sid failed, Win32 = 2 $$<SMS_SOFTWARE_INVENTORY_PROCESSOR>
<Fri Sep 03 12:23:46.229 1999 Central Daylight Time>
<thread=250 (0xFA)>

As a result, zero-byte files may build up in the software inventory processor's inbox causing the Microsoft Windows NT master file table (MFT) to become very large.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The English version of this fix should have the following file attributes or later:


   Date        Time     Version         Size     File name     Platform
   --------------------------------------------------------------------
   10/20/99   12:31pm   2.0.1380.1057    80,720  Sinvproc.dll  I386
   10/20/99   12:32pm   2.0.1380.1057   128,784  Sinvproc.dll  Alpha

NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

WORKAROUND

To work around this behavior, manually delete the zero-byte files.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

To install the hotfix, use the appropriate method.

Method 1: Using the Hotfix Installer

NOTE: This method is only for I386-based computers.

Copy the hotfix folder structure to a share on your network. Q243179.exe is a Microsoft Windows Installer file that updates specific files on your site server.

Log on to your site server using an account with administrative privileges.

On the site server, close the Systems Management Server Administrator console.

Run Q243179.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

Stop the Systems Management Server Site Component Manager and Systems Management Server Executive services.

Replace the Sinvproc.dll file in the sms_root_directory\bin\platform folder with the version obtained from the hotfix.

Restart the Systems Management Server Site Component Manager and Systems Management Server Executive services.

Additional query words: prodsms sinv

Keywords : kbSMS200 kbSMS200bug kbInventory
Version : winnt:2.0,2.0 SP1
Platform : winnt
Issue type : kbbug